At a time when there is no dearth for knowledge and communication across the world, there is however a vacuum in bringing reach down to the most remote grounds. raajnett is one company which strives to become the leaders in broadband service across the country, tailored to suit the needs of the common man. Our Founders have embarked on journey with a vision to connect every household and individuals digitally through broadband across India and thus making information and technology available at a very affordable cost.
As part of our phased rollout our operations would cover Chennai and reset of Tamil Nadu. Headquartered in Chennai, raajnett has more than 1000 man years of experience and has some of the best known names from the industry who are keeping our vision alive. We believe in values and tradition, coupled with expertise to give a glitch free service. We aim to lead and shape the Indian digital market by constantly raising the bar in innovative products and services and also contentiously striving to increase level of customer service and customer
To make the best of the broadband-internet experience available at an affordable cost for every common man across India.
To continuously monitor, review our process deliveries thereby improving quality and achieving customer satisfaction.
Depending on the feasibility, after applying for New connection within 7 working days connection would be installed.
If you are staying within 100 meters radius from raajnett POP Junction (sub-junction) you could get your connection within 4-5 days also.
This is applicable for most of the new customer of raajnett as raajnett POP Junctions are densely present in all the feasible areas.
In case of any queries or complain you can call on 1800 123 3113 or write to firstname.lastname@example.org After the complaint is registered within 24 business hours any network related problem would be rectified.
While the raajnett packages have been designed to give unlimited Fibernet experience to the subscribers, few customers may use excessive amount of the data transfer, causing traffic congestion on the network.
In order not to impair the experience of other users, a Fair Usage Policy is applied.
This helps to give the desired Internet usage experience to all users, especially since Fibernet is a shared bandwidth experience and the over-usage of a group of customers must not affect the rest of the users
Each package has been defined with a significantly large and extremely generous data transfer levels, so that most typical users will never cross these levels of data consumption.
In a situation, where a user has utilized and consumed the Fair Usage Data Limit in a particular month, the speed of this user will be reduced to the Speed-Breaker speed for the remainder of the month.
The Speed Breaker Speed for different packages has been designed to ensure a good usage and download experience at reasonable speeds for the remainder of the month.
Note – At the beginning of every month, the speed will be automatically reset and increased to the speed as per Subscribed Package.
No. Wi-Fi router is not mandatory for raajnett connection.
In case if you want to use internet on more than one device (smart phone, I Pad, Multiple computers etc.) you would require a Wi-Fi router connection.
No. Since, Raajnett uses wired technology it doesn’t require any modem or a land-line phone.
It’s a plug and play connection which could be utilized just by connecting it with a computer.
Account Number is the unique identification number assigned to every customer in raajnett and this should be handy, when you interact with raajnett service executive
Tariff plan is plan which the subscriber has opted for and which determines the Speed, FUP and the subscription charges to be paid by the customer for a given pre-determined period.
We have a range of payment options to suit our customer needs.
If the account is not active at the time of payment, it would require a minimum of 2 workings hours to account to become active, depending upon the mode of payment.
Please read these terms carefully before using the online payment facility.
Using the online payment facility on this website indicates that you accept these terms.
If you do not accept these terms do not use this facility.
The descriptions of services of rate making are specific to your need, when you log in with your unique user name. All the payments are required to be paid in advance (i.e. before you commence your activity).
Wherever the term MERCHANT appears shall mean the proprietor of brand RAAJNETT, M/S Raaj Internet India Private Limited.
All rates quoted are in Indian Rupees. The MERCHANT reserves the right to change the rate at any time.
Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction.
For the avoidance of doubt nothing in this Policy shall require the MERCHANT to refund the Price (or part thereof) unless such Price (or part thereof) have previously been paid.
In case you cancel or disconnection of the services, the terms envisaged there in the Customer Registration Form shall apply.
Sometimes, we may post specific privacy notices for any service or Help Centre materials to explain our Services in more detail.
MERCHANT reserves the entire right to modify/amend/remove this privacy statement anytime and without any reason.
Nothing contained herein creates or is intended to create a contract/agreement between MERCHANT and any user visiting the MERCHANT website or providing identifying information of any kind.
If you wish to stop any further SMS/email alerts/contacts from our side other than deactivation alert, usage alert, upgradation information, Invoice data and payment receipts, all you need to do is to send an email:-email@example.com with your mobile numbers and you will be excluded from the alerts list.
Or by SMS: +91 89399 97207