Chennai Plan
Plan for Rest of Tamilnadu


At a time when there is no dearth for knowledge and communication across the world, there is however a vacuum in bringing reach down to the most remote grounds. raajnett is one company which strives to become the leaders in broadband service across the country, tailored to suit the needs of the common man. Our Founders have embarked on journey with a vision to connect every household and individuals digitally through broadband across India and thus making information and technology available at a very affordable cost.

As part of our phased rollout our operations would cover Chennai and reset of Tamil Nadu. Headquartered in Chennai, raajnett has more than 1000 man years of experience and has some of the best known names from the industry who are keeping our vision alive. We believe in values and tradition, coupled with expertise to give a glitch free service. We aim to lead and shape the Indian digital market by constantly raising the bar in innovative products and services and also contentiously striving to increase level of customer service and customer



To make the best of the broadband-internet experience available at an affordable cost for every common man across India.


To continuously monitor, review our process deliveries thereby improving quality and achieving customer satisfaction.

What is the advantage of internet through fiber technology v/s copper technology?
  • Conventional copper infrastructure has been around for decades, proven ideally to be suited for voice services.
  • It can carry a 64 Kb/s, 4 KHz voice signal only over a limited distance.
  • In every way fiber is superior to copper.
  • Fibre technology uses glass tubes that take advantage of the properties of light.
  • The speed of light is faster than any other physical wave known to man.
  • The fiber medium uses a beam of light waves that work better than electrical signals that travel through copper wire.
After applying for raajnett connection, within how many days my connection would be installed?

Depending on the feasibility, after applying for New connection within 7 working days connection would be installed.

If you are staying within 100 meters radius from raajnett POP Junction (sub-junction) you could get your connection within 4-5 days also.

This is applicable for most of the new customer of raajnett as raajnett POP Junctions are densely present in all the feasible areas.

How do I register a complaint if my connection is not working? Within how much time would the problems be rectified?

In case of any queries or complain you can call on 1800 123 3113 or write to helpdesk@raajnett.co.in After the complaint is registered within 24 business hours any network related problem would be rectified.

Why is my connection having an FUP limit?

While the raajnett packages have been designed to give unlimited Fibernet experience to the subscribers, few customers may use excessive amount of the data transfer, causing traffic congestion on the network.

In order not to impair the experience of other users, a Fair Usage Policy is applied.

This helps to give the desired Internet usage experience to all users, especially since Fibernet is a shared bandwidth experience and the over-usage of a group of customers must not affect the rest of the users

What would happen if I cross the FUP limit?

Each package has been defined with a significantly large and extremely generous data transfer levels, so that most typical users will never cross these levels of data consumption.

In a situation, where a user has utilized and consumed the Fair Usage Data Limit in a particular month, the speed of this user will be reduced to the Speed-Breaker speed for the remainder of the month.

The Speed Breaker Speed for different packages has been designed to ensure a good usage and download experience at reasonable speeds for the remainder of the month.

Note – At the beginning of every month, the speed will be automatically reset and increased to the speed as per Subscribed Package.

Is the Wi-Fi router mandatory for raajnett connection?

No. Wi-Fi router is not mandatory for raajnett connection.

In case if you want to use internet on more than one device (smart phone, I Pad, Multiple computers etc.) you would require a Wi-Fi router connection.

How I do apply for New Connection?
  • To apply for raajnett you can call on 1800 123 3113 or write to sales@raajnett.co.in


  • You could also go to the ‘Subscribe’ section in raajnett.com to apply for the connection.
Do I have to install modem and a land-line phone to use raajnett connection?

No. Since, Raajnett uses wired technology it doesn’t require any modem or a land-line phone.

It’s a plug and play connection which could be utilized just by connecting it with a computer.

What is Account No?

Account Number is the unique identification number assigned to every customer in raajnett and this should be handy, when you interact with raajnett service executive


What is the Tariff Plan?

Tariff plan is plan which the subscriber has opted for and which determines the Speed, FUP and the subscription charges to be paid by the customer for a given pre-determined period.

How do I make my payments to raajnett?

We have a range of payment options to suit our customer needs.

  • Payment pick-up at door step:
  • You could make the call to our Helpdesk on “Cheque Pick up”,
  • We shall send a collection executive to collect the payment.
After payment, would my account get activated instantly?

If the account is not active at the time of payment, it would require a minimum of 2 workings hours to account to become active, depending upon the mode of payment.

Terms & Conditions for Online Payment using: www.raajnett.com

Please read these terms carefully before using the online payment facility.

Using the online payment facility on this website indicates that you accept these terms.

If you do not accept these terms do not use this facility.

All payments are subject to the following conditions:

The descriptions of services of rate making are specific to your need, when you log in with your unique user name. All the payments are required to be paid in advance (i.e. before you commence your activity).

Wherever the term MERCHANT appears shall mean the proprietor of brand RAAJNETT, M/S Raaj Internet India Private Limited.

All rates quoted are in Indian Rupees. The MERCHANT reserves the right to change the rate at any time.

  • Your payment will normally reach the MERCHANT account to which you are making a payment within two working days.
  • We cannot accept liability for a payment not reaching the MERCHANT account, due to you quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
  • If the card supplier declines payment, the MERCHANT is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
  • In no event will the MERCHANT be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.
Refund Policy

Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction.

For the avoidance of doubt nothing in this Policy shall require the MERCHANT to refund the Price (or part thereof) unless such Price (or part thereof) have previously been paid.

Cancellation Policy

In case you cancel or disconnection of the services, the terms envisaged there in the Customer Registration Form shall apply.

Privacy Policy

This Privacy Policy applies to all of the Services offered by the MERCHANT.

Sometimes, we may post specific privacy notices for any service or Help Centre materials to explain our Services in more detail.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at support@raajnett.co.in.

Changes to our Privacy Policy

MERCHANT reserves the entire right to modify/amend/remove this privacy statement anytime and without any reason.

Nothing contained herein creates or is intended to create a contract/agreement between MERCHANT and any user visiting the MERCHANT website or providing identifying information of any kind.

DND Policy

If you wish to stop any further SMS/email alerts/contacts from our side other than deactivation alert, usage alert, upgradation information, Invoice data and payment receipts, all you need to do is to send an email:-support@raajnett.co.in with your mobile numbers and you will be excluded from the alerts list.

Contact Details

Email: support@raajnett.co.in

Or by SMS: +91 89399 97207


Customer care number


Or by SMS

+91 89399 97207


High Gate, 153 E, Santhome High Road, R.A.Puram, Chennai- 600028